Service Design

Methods to understand customers needs, system requirements and development technologies may include personas, storyboards, service blueprints and co-creation workshops.

My skills and experience include

  • Journey mapping
  • Service eco-system development
  • Co-creation workshops
  • Conceptual design
  • Rapid¬†prototype development
  • Mind mapping
  • Storyboarding / Moodboards
  • End user scenarios

 

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