Service Design

Methods to understand customers needs, system requirements and development technologies may include personas, storyboards, service blueprints and co-creation workshops.

My skills and experience include

Journey mapping
Service eco-system development
Co-creation workshops
Conceptual design
Rapid prototype development
Mind mapping
Storyboarding / Moodboards
End user scenarios

Journey mapping

Mind mapping

Journey design

Concept wireframe

End user scenarios

Stakeholder workshops

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